Welcome to Rehab Lab Wisconsin. These Terms of Service govern your use of our website, communications, online forms, appointment requests, and related services provided by Rehab Lab Wisconsin. By accessing or using our website, contacting our clinic, submitting a form, or using any online feature we make available, you agree to these Terms.
If you do not agree to these Terms, please do not use our website or online services.
About Rehab Lab Wisconsin
Rehab Lab Wisconsin is a chiropractic and movement-based care practice serving patients in Wisconsin.
Our clinic locations include:
Wauwatosa
11707 W Dearbourn Ave
Wauwatosa, WI 53226
Appleton
W3173 Springfield Dr
Appleton, WI 54915
Phone: (920) 533-0771
These Terms apply to your use of our website and any related digital interactions with Rehab Lab.
Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years old, or you are using the site under the supervision of a parent or legal guardian
- You will use the website only for lawful purposes
- You will not misuse the website, our forms, or our communication systems
- You understand these Terms may be updated from time to time
Your continued use of the website after updates are posted means you accept the revised Terms.
Website Content Is for Informational Purposes
The content on this website is provided for general informational and educational purposes only. This includes information about conditions, treatments, services, providers, blog content, FAQs, and service area pages.
Content on this website is not a substitute for medical advice, diagnosis, or treatment. Reading information on this website does not create a doctor-patient relationship.
You should not ignore professional medical advice or delay seeking care because of something you read on this site.
No Emergency Services Through the Website
This website and our online forms are not intended for emergencies.
Do not use the website, contact form, email, or text messaging for urgent medical needs. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
No Doctor-Patient Relationship Through Website Use Alone
Using this website, submitting a contact form, requesting an appointment, sending an email, or calling our office does not automatically establish a provider-patient relationship.
A professional relationship is only formed after appropriate intake, evaluation, consent, and acceptance as a patient by Rehab Lab.
We reserve the right to determine whether we can provide services in a given case.
Appointment Requests and Scheduling
Our website may allow you to request an appointment, contact our team, or inquire about services. Submitting a request does not guarantee that an appointment has been booked.
An appointment is only confirmed when you receive confirmation from Rehab Lab by phone, email, text, or another approved communication method.
We may need to reschedule, decline, or modify appointments based on provider availability, clinic operations, patient needs, or other circumstances.
Cancellation and No-Show Policy
Patients are expected to provide reasonable notice if they need to cancel or reschedule an appointment.
Rehab Lab reserves the right to enforce late cancellation or no-show policies, including fees where allowed and properly disclosed. Specific cancellation terms may be communicated during scheduling, intake, or at the clinic.
Repeated missed appointments may affect future scheduling availability.
Payments, Billing, and Financial Responsibility
By booking or receiving services, you agree to be financially responsible for charges related to your care unless otherwise required by law or covered under an applicable agreement.
This may include responsibility for:
- Self-pay services
- Co-pays
- Co-insurance
- Deductibles
- Non-covered services
- Missed appointment fees, where applicable
- Balances not paid by an insurer or third-party payer
Payment may be due at the time of service unless other arrangements have been made.
If we accept insurance-related information as a courtesy, that does not guarantee coverage or payment. Final financial responsibility remains with the patient unless otherwise required by law.
Insurance Disclaimer
Any insurance information provided on this website or by our staff is general in nature unless confirmed in writing through appropriate verification processes.
Coverage, benefits, authorization requirements, and out-of-pocket costs vary by plan. Patients are responsible for confirming benefits with their insurance carrier and understanding their coverage obligations.
Rehab Lab is not responsible for inaccurate benefit information provided by third-party insurers.
Consent to Communications
By contacting Rehab Lab or providing your contact information, you consent to receive communications related to:
- Appointment scheduling
- Appointment reminders
- Follow-up messages
- Billing matters
- Operational notices
- Responses to your inquiry
- Service-related updates
These communications may be sent by:
- Phone call
- Voicemail
- Text message
Standard message and data rates may apply depending on your mobile carrier or service provider.
You are responsible for providing accurate contact information and notifying us if it changes.
SMS and Email Limitations
Text messages and standard email may not always be fully secure methods of communication. By choosing to communicate with us through these channels, you acknowledge that there may be some risk associated with electronic communication.
Please do not send highly sensitive or urgent medical information through general website forms, text messages, or unsecured email unless specifically instructed by our office.
Privacy
Your use of this website is also subject to our Privacy Policy. That policy explains how we collect, use, protect, and disclose information through the website and clinic operations.
If information you provide qualifies as protected health information under applicable law, it may also be governed by additional healthcare privacy rules and notices.
Permitted Use of the Website
You may use this website only for legitimate personal, informational, and service-related purposes.
You agree not to:
- Use the site in any unlawful way
- Attempt to gain unauthorized access to the website, server, or related systems
- Interfere with the functionality or security of the site
- Upload harmful code, malware, or malicious content
- Scrape, copy, harvest, or extract website data in a prohibited manner
- Use automated tools to overload or disrupt the site
- Misrepresent your identity when using forms or contacting our office
- Post or transmit false, abusive, defamatory, or threatening material
We reserve the right to restrict or terminate access to users who violate these Terms.
Intellectual Property
All content on this website, unless otherwise stated, is owned by Rehab Lab Wisconsin or used with permission. This may include:
- Logos
- Branding
- Website copy
- Graphics
- Photos
- Videos
- Page layouts
- Blog content
- Downloadable materials
- Design elements
You may view, print, or download material for personal, non-commercial use only. You may not reproduce, modify, republish, distribute, sell, or exploit website content without prior written permission from Rehab Lab.
Testimonials, Reviews, and User Submissions
If you submit a review, testimonial, message, photo, comment, or other content to Rehab Lab through our website, social platforms, email, or other channels, you grant us a non-exclusive right to use, display, reproduce, and publish that content for marketing, educational, operational, or promotional purposes, unless prohibited by law or otherwise agreed in writing.
By submitting content, you represent that:
- The content is truthful to the best of your knowledge
- You have the right to share it
- It does not violate another party’s rights
- It does not contain unlawful, abusive, or misleading material
We reserve the right to edit, refuse, or remove submitted content at our discretion.
Third-Party Links and Tools
Our website may contain links to third-party websites, maps, booking tools, social platforms, payment processors, analytics providers, or other external services.
These third-party services are not controlled by Rehab Lab. We are not responsible for the content, policies, availability, or practices of third-party sites or platforms.
Your use of third-party services is subject to their own terms and privacy policies.
Disclaimer of Warranties
This website and its content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Rehab Lab disclaims all warranties, express or implied, including but not limited to:
- Accuracy
- Completeness
- Reliability
- Availability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, or harmful components.
Limitation of Liability
To the fullest extent permitted by law, Rehab Lab Wisconsin and its owners, providers, employees, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:
- Your use of the website
- Your inability to use the website
- Reliance on website content
- Errors or omissions on the website
- Website downtime or service interruptions
- Communications sent through online systems
- Unauthorized access to information caused by events outside our reasonable control
Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.
Indemnification
You agree to defend, indemnify, and hold harmless Rehab Lab Wisconsin and its providers, staff, affiliates, and representatives from and against any claims, liabilities, damages, losses, and expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Your violation of any law or third-party right
- Any false or misleading information you submit to us
Availability of Services
Services described on this website may not be available in all circumstances, for all conditions, or to all individuals. Website content does not guarantee that a specific service, provider, result, or appointment time will be available.
We reserve the right to modify, suspend, or discontinue any service, website feature, or website content at any time without notice.
Results Disclaimer
Any patient stories, testimonials, before-and-after descriptions, or examples of outcomes presented on this website are for illustrative purposes only.
Individual experiences vary. No statement on this website should be interpreted as a guarantee of a specific result.
Accessibility
Rehab Lab aims to make its website accessible and usable for all visitors. We are continually working to improve website accessibility and user experience.
If you experience difficulty using any part of our website, please contact our office so we can assist you.
Governing Law
These Terms are governed by and interpreted under the laws of the State of Wisconsin, without regard to conflict of law principles.
Any dispute arising out of or related to these Terms or your use of the website shall be handled in the appropriate courts located in Wisconsin, unless otherwise required by applicable law.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other policies or notices properly posted on the website, form the entire agreement between you and Rehab Lab regarding your use of the website and related online services.
Changes to These Terms
We may revise these Terms at any time. Any updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
Contact Information
If you have questions about these Terms of Service, please contact Rehab Lab Wisconsin.
Rehab Lab Wisconsin
Phone: (920) 533-0771
Wauwatosa Location
11707 W Dearbourn Ave
Wauwatosa, WI 53226
Appleton Location
W3173 Springfield Dr
Appleton, WI 54915