This Privacy Policy explains how Rehab Lab Chiropractic Clinic (“Rehab Lab,” “we,” “us”) collects, uses, and protects information when you visit our website, request an appointment, contact us, or receive care at our Wauwatosa or Appleton, Wisconsin clinics. We do not sell your personal information.

Last updated: July 2026.

Information we collect

Personal details you provide — name, phone, email, date of birth, and insurance information when you book or contact us.
Health information — symptoms, medical history, and treatment notes gathered as part of your care.
Website data — IP address, browser type, pages viewed, and similar analytics collected automatically through cookies and similar technologies.

How we use your information

We use your information to respond to inquiries, schedule appointments, provide and coordinate care, maintain records, verify insurance, process payments, improve our website, and comply with our legal obligations.

Protected health information (HIPAA)

Health information you share as a patient is Protected Health Information (PHI) and is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) for treatment, payment, and healthcare operations. Our separate Notice of Privacy Practices governs PHI and is available at either clinic on request.

How we share information

We may share information with healthcare providers involved in your care, insurers, payment processors, technology vendors who support our operations, and legal authorities when required by law. We require our vendors to protect your information.

Cookies & analytics

Our website uses cookies and analytics tools to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings.

Data retention & security

We keep records for as long as needed to provide care and to meet legal and regulatory requirements, then dispose of them securely. We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

You may request access to your records, ask us to correct inaccurate information, and request limits on certain disclosures, subject to applicable law. To exercise these rights, contact us using the details below.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect their information online. We do provide care to minors with the involvement of a parent or guardian.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact us

Questions about this policy or your information? Contact Rehab Lab Chiropractic Clinic at (920) 533-0771 or info@rehablabwi.com, or visit us at 11707 W Dearbourn Ave, Wauwatosa, WI 53226 or W3173 Springfield Dr, Appleton, WI 54915. You can also reach us through our contact page.